Terms and Conditions for Online Personal Training

1. Onboarding and Service Delivery

  • Access Timeline: Upon successful payment and application, the Client will be onboarded and provided access to their program within 24–48 hours. Access is not immediate. 

  • Independent Execution: The Client understands they are performing these exercises independently via recorded video instruction. No "live" supervision or real-time coaching is provided.

2. Duration of Access and Renewal

  • Active Term Access: Access to the application, instructional videos, and programmed workouts is granted only for the duration of the purchased package.

  • Termination of Access: Upon the completion of the programmed package, access to the app and all digital content will be revoked unless the Client chooses to renew their services with a new payment.

  • Data Retention: Fit With Ellie LLC does not guarantee the storage of workout history or progress data once a package has expired and access has been terminated.

3. Payment and Refund Policy

  • One-Time Payment: All packages are a one-time payment. No recurring or automated billing will occur.

  • No Refunds: Due to the digital nature of the programming and intellectual property, all sales are final. No refunds will be issued under any circumstances, including cases of "Termination of Access" due to policy violations or non-renewal.

4. Scope of Practice: Nutrition Disclaimer

  • General Guidelines Only: Any nutrition-related information, caloric suggestions, or macronutrient advice provided is for general educational purposes only.

  • Professional Limitation: The Trainer is not a Registered Dietitian (RD) or Licensed Nutritionist. The Client acknowledges that the Trainer cannot and will not provide specific medical meal plans. All nutritional advice should be viewed as a guideline and used at the Client’s own risk.

5. Communication Policy

  • In-App Messaging: Support is provided through the app’s internal messaging system. The Trainer maintains a 24-hour response time for all client inquiries sent through the platform.

6. Equipment and Environment Safety

  • Client Responsibility: The Client is responsible for ensuring that all exercise equipment (e.g., dumbbells, benches) is in safe, working condition before use.

  • Safe Space: The Client must ensure their workout environment is clear of hazards. Fit With Ellie LLC is not responsible for injuries resulting from faulty equipment or unsafe workout environments.

7. Assumption of Risk and Waiver of Liability

  • Inherent Risk: The Client voluntarily assumes all risk of injury, illness, or death arising from physical activity.

  • Liability Release: The Client releases Fit With Ellie LLC from any and all claims or causes of action arising out of the use of the training programs or nutritional guidelines.

8. Proprietary Rights and Conduct

  • Intellectual Property: All videos and programming are the property of Fit With Ellie LLC. Sharing login credentials or redistributing content is strictly prohibited.

  • Violation: Any violation of these terms will result in immediate termination of access without a refund.